FAQ - Designer Locator

Why do you offer a Designer locator feature? 
The Designer locator feature helps customers find a local Designer and supports your Designership by funneling local leads directly to you. 

How does the Designer locator benefit me? 
It’s a service that makes you more visible to potential customers and directs them right to your personal Chalk Site. 

How does the Designer locator work? 
When customers search by their zip code, the locator will return 12 Designers within the closest proximity. When customers search by name, they’re required to enter at least three letters; the system will search by first name, last name, Chalk Site name, and then business name. The search will then return 12 Designers. 

How does a customer use the Designer locator? 
Customers can find the Designer locator on the company website by clicking on the “Select A Designer” button, or change the Designer by clicking on the arrow in the Independent Designer section in the top right and then clicking on “Change Designer.” Customers can search either by zip code or a Designer’s first or last name. For best results when searching by name, customers should use at least three letters of the Designer’s first OR last name; the more letters a customer provides, the more accurate search results will be. The search does not depend on the location of either customer or Designer, unless the search is by zip code. The search only matches the letters inputted in the search field. 

Why are search results limited? 
The locator is a tool for customers to use if they don’t already know of a Designer; results are tailored to connect customers to nearby Designers. It is a funnel to help direct customers who may have heard about you, or Chalk Couture in general, to your Chalk Site. 

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