FAQ - General Questions

Can a customer purchase products or join as a Designer if they live in another country other than the United States or Canada?
No. Chalk Couture™ is currently operating in the United States and Canada (in select provinces).

Can a customer purchase products or join as a Designer if they live in a US Territory?
No.

How many Designers are in my area? In the company?
We’re a fast-growing company with Designers in all 50 states and in Canada. We’re privately held, so we do not disclose financials or Designer numbers.

Can Designers sell Chalk Couture in a fixed retail location?
No. We follow the standard party plan business model and do not allow the selling of products in a fixed retail location, with “fixed location” being any physical location lasting more than 14 days or the duration of an expo/public event. A “fixed location” also includes non-Chalk Couture websites. However, Chalk Couture does allow finished projects to be sold in fixed locations, both physical and online (including Etsy, ebay, and external websites).

What is the one-time activation fee?
US citizens can become a Designer for a one-time activation fee of $9.99. This one-time activation fee provides access to preferred pricing and the Chalk Couture community. New Designers can also enroll with the Perks Pack or Perks Pack Plus options to join with a head start of extra products!

Canadian citizens can activate their Designership at no cost.

What is the monthly $19.99 USD/CAD fee for?
This $19.99 USD/CAD Access Pass fee covers all the benefits and perks of being a Designer! This includes full access to Designer Pricing, a FREE Club Couture Transfer shipped monthly, access to Designer Studio (Chalk Couture’s creative community), Designer Office, a Chalk Site for simple online sales, the Chalk Shop by Square App, Designer support and training, and so much more!

Is the Designer Access Pass required for all Designers?
No. Canadian Designers, and US Designers living in Indiana, Minnesota, Hawaii, Maryland, and North Dakota may opt out of the Designer Access Pass if they choose. Those who opt out are considered Designers in good standing, but will not have full access to Designer Office, a Chalk Site, the Chalk Shop by Square App, and will not receive the monthly Club Couture™ Transfer. They also may not participate in the Add-In Program for Club Couture or any other marketing promotion that uses the Add-In Program. If you would like to opt out, please contact the Compliance department at compliance@chalkcouture.com.

What are the Perks Pack and the Perks Pack Plus?
Perks Packs are the best way for newly enrolling Designers to their hands on seasonal products at an even deeper discount! The contents of both Perks Packs are subject to change based on new product releases and availability.

What is the price of the Perks Pack and the Perks Pack Plus?
Perks Pack

  • Price for enrolling Designers: $59 USD/$76 CAD. (Shipping and taxes not included.)
  • Retail value of contents: approximately $104 USD/$125 CAD.
  • Perks Packs are not commissionable and do not include PV.

Perks Pack Plus

  • Price for enrolling Designers: $79 USD/$101 CAD. (Shipping and taxes not included.)
  • Retail value of contents: approximately $144 USD/$177 CAD.
  • Perks Packs are not commissionable and do not include PV.

What is the shipping cost for the Perks Pack and the Perks Pack Plus?

Perks Pack:

  • Ground shipping—$15 USD
  • 2–3 day shipping—$30 USD
  • Overnight shipping—$45 USD
  • Canadian shipping (only ground shipping available)—$25 CAD

Perks Pack Plus:

  • Ground shipping—$18 USD
  • 2–3 day shipping—$35 USD
  • Overnight shipping—$50 USD
  • Canadian shipping (only ground shipping available)—$30 CAD

How does a new Designer get 15% off one Designer-priced order? 
When a new Designer logs in to their Designer Office, they will see a coral-colored 15% off Designer price banner at the top of the page. When they click on the banner during an order, the 15% off discount is added to the order. After an order is placed with the discount, the banner will disappear. If products are already in the cart, check the box on the final review page and the coupon will be automatically added to the order. Personal Volume (PV) credit for the order will be adjusted to reflect the one-time discount.

Can the new Designer wait and use the one-time 15% off discount on a different order than their first one? 
Yes. The newly enrolled Designer has up to 60 calendar days to use their discount. If they have already applied it to an order, they will see a checkbox that turns the discount on or off. Simply uncheck the box to turn off the discount for the order. The discount is only valid for one order and cannot be split across multiple purchases.



Design. Love. Repeat.™

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